Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Standard shipping takes 5–9 business days. Express options are available at checkout.

Do you ship internationally?

Yes. We ship worldwide. Delivery times vary by region.

Can I change or cancel my order?

Orders can be modified or cancelled within 12 hours of placement. Contact us immediately at support@noxen.co.

Returns & Refunds

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused and in original packaging.

How do I start a return?

Email support@noxen.co with your order number and reason for return. We'll handle the rest.

Products

Are NOXEN products compatible with all devices?

Compatibility details are listed on each product page. If you have a specific question, reach out before purchasing.

Do products come with a warranty?

Yes. All NOXEN products carry a 12-month warranty against manufacturing defects.

Still Have Questions?

Email us at support@noxen.co. We respond within 24 hours on business days.